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Ditemukan 560 dokumen yang sesuai dengan query 9290 ::  Simpan CSV
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Janie Frauendorf
Customer processes in business-to-business service transactions
eBook-6402010
Berlin : Deutscher Universitats-Verlag, 2006
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Snow, Dennis; Yanovitch, Teri
Unleashing Excellence: the complete guide to ultimate customer service
ebook-41932010
Canada : John Wiley and Son, 2010
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Suharto Abdul Majid
Customer service dalam bisnis jasa transportasi
658.812
Depok : Rajawali Pers, 2013
Buku   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Rick Tate; Josh Stroup
The Service pro: creating better, faster and different customer experiences
eBook-6342010
Canada : HRD Press, 2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Bill Stinnett
Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy
eBook-6352010
New York : McGraw-Hill, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Erik Granered
Global call centers: achieving outstanding customer service across cultures & time zones
eBook-6412010
London : Nicholas Brealey International, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Berry, Michael J.A.
Data mining techniques : for marketing, sales, and customer relationship management
eBIS-09070279
Indianapolis, Ind. : Wiley Publishing, 2004
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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M. Erma Widiana
Dampak persaingan dan kualitas bauran pemasaran terhadap customer switching nasabah bank
Surabaya : Univ Bhayangkara, 2004
Artikel Umum   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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DeBonis, J. Nicholas
Value-based marketing for bottom-Line success: 5 steps to creating customer value
eBIS-09070517
New York : McGraw-Hill, c2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Carnegie, Dale
How to win friends and influence people
eBIS-08070010
New York : Simon and Schuster, 1981
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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