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Ditemukan 122 dokumen yang sesuai dengan query 9289 ::  Simpan CSV
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Janie Frauendorf
Customer processes in business-to-business service transactions
eBook-6402010
Berlin : Deutscher Universitats-Verlag, 2006
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Snow, Dennis; Yanovitch, Teri
Unleashing Excellence: the complete guide to ultimate customer service
ebook-41932010
Canada : John Wiley and Son, 2010
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Suharto Abdul Majid
Customer service dalam bisnis jasa transportasi
658.812
Depok : Rajawali Pers, 2013
Buku   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Erik Granered
Global call centers: achieving outstanding customer service across cultures & time zones
eBook-6412010
London : Nicholas Brealey International, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Shuman, Jeffrey C.
Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business
eBIS-08070007
[s.l] : Dearborn Trade Publishing, 2002
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Freemantle, David
What customers like about you : adding emotional value for service excellence and competitive advantage
ebook-41942010
London : Nicholas Brealey Publishing Limited, 1999
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Anderson, Kristin , Kerr, Carol
Customer relationships management
eBIS-09070023
New York, NY : McGraw-Hill, 2002
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
DeBonis, J. Nicholas
Value-based marketing for bottom-Line success: 5 steps to creating customer value
eBIS-09070517
New York : McGraw-Hill, c2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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M. Erma Widiana
Dampak persaingan dan kualitas bauran pemasaran terhadap customer switching nasabah bank
Surabaya : Univ Bhayangkara, 2004
Artikel Umum   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Zemke, Ron
Service magic : the art of amazing your customers
eBIS-09070221
Chicago : Dearborn Trade Publishing, 2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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