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Ditemukan 492 dokumen yang sesuai dengan query 41492 ::  Simpan CSV
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Bloomberg, Jason; Schemlzer, Ronald
Service Orient or Be Doomed!: How Service Orientation Change Your Business
ebook-41862010
New Jersey : John Wiley and Son, 2006
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Sudarmadji
Peranan laporan dalam peningkatan publik service
10-71-072
Jakarta : PTIK, 1971
Skripsi STIK-PTIK   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Transportation Research Board
A Handbook for Measuring Customer Satisfaction and Service Quality
ebook-4401-2010
[Place of publication not identified] : NATIONAL ACADEMY PRESS, 1999
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Khaled M. Khan
Managing Web Service Quality, Measuring Outcomes and Effectiveness
ebook-4406-2010
[Place of publication not identified] : Information Science Reference , 2009
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
William C. Hardy
QoS Measurement and Evaluation of Telecommunications Quality of Service
ebook-4407-2010
[Place of publication not identified] : John Wiley and Son, 2001
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Eleri Jones; Claire Haven-Tang
Tourism SMEs, service quality, and destination competitiveness
ebook-4409-2010
[Place of publication not identified] : CABI Publishing, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Allen,Paul...[et al.]
Service Orientation: Winning Strategies and Best Practices
ebook-41872010
Cambridge : Cambridge University Press, 2006
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
A. Parasuraman; Valarie A. Zathamel; Leonard L. Berry
A Conciptual model of service quality and its implications for future research
eBook-4182010
America : Jstor, 2009
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Kamas Djohar
Pengembangan peranan dan kemampuan inspektur dinas sebagai public service
10-71-046
Jakarta : PTIK, 1971
Skripsi STIK-PTIK   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
A. Parasuraman; Valarie A. Zeithaml; Leonard L. Berry
A Conceptual Model of Service Quality and Its Implications for Future Research
ebook-4400-2010
[Place of publication not identified] : American Marketing Association, 1985
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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