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Ditemukan 323 dokumen yang sesuai dengan query 35920 ::  Simpan CSV
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Suharto Abdul Majid
Customer service dalam bisnis jasa transportasi
658.812
Depok : Rajawali Pers, 2013
Buku   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Rick Tate; Josh Stroup
The Service pro: creating better, faster and different customer experiences
eBook-6342010
Canada : HRD Press, 2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Bill Stinnett
Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy
eBook-6352010
New York : McGraw-Hill, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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DeBonis, J. Nicholas
Value-based marketing for bottom-Line success: 5 steps to creating customer value
eBIS-09070517
New York : McGraw-Hill, c2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Michael J.R. Whitehead
Implementing sugar CRM: introduce the leading open source CRM application into your small/mid-size business with this systematic practical guide
eBook-6272010
Birmingham : Pacrt Publishing, 2006
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Hurwitz,Judith...[et al.]
Service Management for Dummies
ebook-41852010
New Jersey : Wiley Publishing, Inc., 2009
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Cooper, Frank
The Customer Signs Your Paycheck
ebook-41912010
New York : The McGraw-Hill Companies, Inc., 2010
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Allen,Paul...[et al.]
Service Orientation: Winning Strategies and Best Practices
ebook-41872010
Cambridge : Cambridge University Press, 2006
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Martin, Carolyn A.; Tulgan; Bruce
The Customer Service Intervention: Bottom-Line Tactics for Front-Line Managers
ebook-41902010
Canada : HRD Press, Inc., 2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Arussy, Lior
The Experience! : How to Wow Your Customers and Create a Passionate Workplace
ebook-41922010
San Fransisco : CMP Books, 2002
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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