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CRM unplugged : releasing CRM`s strategic value / Philip Bligh, Douglas Turk

No. Panggil : eBIS-09070219
Nama Orang : Bligh, Philip
Nama Orang Tambahan :
Subjek :
  1. Customer relations -- Management
  2. Customer relations -- Management -- Data processing
Penerbitan : Hoboken, New Jersey : John Wiley and Sons, 2004

Info Lainnya

Bahasa : eng
ISBN :
Edisi :
Catatan Umum :
Sumber Koleksi : http://gigapedia.org
Lembaga Pemilik : none

Ketersediaan

No. Panggil No. Barkod Ketersediaan
eBIS-09070219 05-20-57375958 TERSEDIA

File Digital: 1

 eBIS-09070219.pdf
Catatan: Hanya file pdf yang dapat dibaca online

Ulasan

Ulasan:
Tidak ada ulasan pada koleksi ini: 35917

Abstrak

Building and maintaining a customer-centered enterprise cost-effectively is a hot topic and key business issue. This book provides the definitive work on how to derive return from investment. It shows readers strategies for successful CRM implementation into a company, and how to achieve a good ROI through CRM, and also details best practices.

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