APA Format

19143. (2007). Service, quality satisfaction. Yogjakarta : Andi Offset

MLA Format

19143. Service, quality satisfaction. Yogjakarta : Andi Offset, 2007

Chicago Format

19143. Service, quality satisfaction. Yogjakarta : Andi Offset, 2007

Australian/Harvard Format

19143. 2007. Service, quality satisfaction. Andi Offset Yogjakarta