APA Format
16129. (2003). Say It Right The First Time. New York : McGraw-Hill
MLA Format
16129. Say It Right The First Time. New York : McGraw-Hill, 2003
Chicago Format
16129. Say It Right The First Time. New York : McGraw-Hill, 2003
Australian/Harvard Format
16129. 2003. Say It Right The First Time. McGraw-Hill New York