APA Format

1443;1448. (2003). Delivering knock your socks off service. New York : AMACOM

MLA Format

1443;1448. Delivering knock your socks off service. New York : AMACOM, 2003

Chicago Format

1443;1448. Delivering knock your socks off service. New York : AMACOM, 2003

Australian/Harvard Format

1443;1448. 2003. Delivering knock your socks off service. AMACOM New York