APA Format
15320;15321. (2003). Creating customer evangelists: how loyal customers become a volunteer sales force. America : Dearborn Trade Publishing
MLA Format
15320;15321. Creating customer evangelists: how loyal customers become a volunteer sales force. America : Dearborn Trade Publishing, 2003
Chicago Format
15320;15321. Creating customer evangelists: how loyal customers become a volunteer sales force. America : Dearborn Trade Publishing, 2003
Australian/Harvard Format
15320;15321. 2003. Creating customer evangelists: how loyal customers become a volunteer sales force. Dearborn Trade Publishing America