APA Format
15040. (2008). I hate counflict: seven steps to resolving differences with anyone in your life. New York : McGraw-Hill
MLA Format
15040. I hate counflict: seven steps to resolving differences with anyone in your life. New York : McGraw-Hill, 2008
Chicago Format
15040. I hate counflict: seven steps to resolving differences with anyone in your life. New York : McGraw-Hill, 2008
Australian/Harvard Format
15040. 2008. I hate counflict: seven steps to resolving differences with anyone in your life. McGraw-Hill New York