APA Format
1285;1286. (2005). Essentials of business process outsourcing. Hoboken, New Jersey : John Wiley and Sons
MLA Format
1285;1286. Essentials of business process outsourcing. Hoboken, New Jersey : John Wiley and Sons, 2005
Chicago Format
1285;1286. Essentials of business process outsourcing. Hoboken, New Jersey : John Wiley and Sons, 2005
Australian/Harvard Format
1285;1286. 2005. Essentials of business process outsourcing. John Wiley and Sons Hoboken, New Jersey