APA Format

1207;1208. (1996). The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press

MLA Format

1207;1208. The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press, 1996

Chicago Format

1207;1208. The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press, 1996

Australian/Harvard Format

1207;1208. 1996. The balanced scorecard: translating strategy into action. Harvard Business School Press Boston