APA Format
1207;1208. (1996). The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press
MLA Format
1207;1208. The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press, 1996
Chicago Format
1207;1208. The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press, 1996
Australian/Harvard Format
1207;1208. 1996. The balanced scorecard: translating strategy into action. Harvard Business School Press Boston