APA Format
48976. (1996). Selling the way your customer buys. New York : Amacom
MLA Format
48976. Selling the way your customer buys. New York : Amacom, 1996
Chicago Format
48976. Selling the way your customer buys. New York : Amacom, 1996
Australian/Harvard Format
48976. 1996. Selling the way your customer buys. Amacom New York