APA Format
38639. (2004). Libraries, mission and marketing : writing mission statements that work. Chicago : American Library Association
MLA Format
38639. Libraries, mission and marketing : writing mission statements that work. Chicago : American Library Association, 2004
Chicago Format
38639. Libraries, mission and marketing : writing mission statements that work. Chicago : American Library Association, 2004
Australian/Harvard Format
38639. 2004. Libraries, mission and marketing : writing mission statements that work. American Library Association Chicago