APA Format

38639. (2004). Libraries, mission and marketing : writing mission statements that work. Chicago : American Library Association

MLA Format

38639. Libraries, mission and marketing : writing mission statements that work. Chicago : American Library Association, 2004

Chicago Format

38639. Libraries, mission and marketing : writing mission statements that work. Chicago : American Library Association, 2004

Australian/Harvard Format

38639. 2004. Libraries, mission and marketing : writing mission statements that work. American Library Association Chicago