APA Format
1476. (2003). Balanced scorecard step-by-step for government and not-for-profit agencies. New Jersey : John Wiley and Sons, Inc.
MLA Format
1476. Balanced scorecard step-by-step for government and not-for-profit agencies. New Jersey : John Wiley and Sons, Inc., 2003
Chicago Format
1476. Balanced scorecard step-by-step for government and not-for-profit agencies. New Jersey : John Wiley and Sons, Inc., 2003
Australian/Harvard Format
1476. 2003. Balanced scorecard step-by-step for government and not-for-profit agencies. John Wiley and Sons, Inc. New Jersey