APA Format

1970. (2006). Demonstrating results : using outcome measurement in your library. Chicago : American Library Association

MLA Format

1970. Demonstrating results : using outcome measurement in your library. Chicago : American Library Association, 2006

Chicago Format

1970. Demonstrating results : using outcome measurement in your library. Chicago : American Library Association, 2006

Australian/Harvard Format

1970. 2006. Demonstrating results : using outcome measurement in your library. American Library Association Chicago