APA Format

37584. (2009). Managing Web Service Quality, Measuring Outcomes and Effectiveness. : Information Science Reference

MLA Format

37584. Managing Web Service Quality, Measuring Outcomes and Effectiveness. : Information Science Reference, 2009

Chicago Format

37584. Managing Web Service Quality, Measuring Outcomes and Effectiveness. : Information Science Reference, 2009

Australian/Harvard Format

37584. 2009. Managing Web Service Quality, Measuring Outcomes and Effectiveness. Information Science Reference