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Managing Service Operations, Design and Implementation - Bill Hollins; Sadie Shinkins - 16601 - ebook-4404-2010 - SAGE Publications Ltd - 2006

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APA Format

37580;37581. (2006). Managing Service Operations, Design and Implementation. : SAGE Publications Ltd

MLA Format

37580;37581. Managing Service Operations, Design and Implementation. : SAGE Publications Ltd, 2006

Chicago Format

37580;37581. Managing Service Operations, Design and Implementation. : SAGE Publications Ltd, 2006

Australian/Harvard Format

37580;37581. 2006. Managing Service Operations, Design and Implementation. SAGE Publications Ltd