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A Conceptual Model of Service Quality and Its Implications for Future Research - A. Parasuraman; Valarie A. Zeithaml; Leonard L. Berry - 16601 - ebook-4400-2010 - American Marketing Association - 1985

Kembali ke Katalog A Conceptual Model of Service Quality and Its Implications for Future Research

APA Format

16602;37571;16604. (1985). A Conceptual Model of Service Quality and Its Implications for Future Research. : American Marketing Association

MLA Format

16602;37571;16604. A Conceptual Model of Service Quality and Its Implications for Future Research. : American Marketing Association, 1985

Chicago Format

16602;37571;16604. A Conceptual Model of Service Quality and Its Implications for Future Research. : American Marketing Association, 1985

Australian/Harvard Format

16602;37571;16604. 1985. A Conceptual Model of Service Quality and Its Implications for Future Research. American Marketing Association