APA Format

37436;37437. (2009). Costumer Management: Strategizing the Sales Organization. New York : Oxford University Press Inc.

MLA Format

37436;37437. Costumer Management: Strategizing the Sales Organization. New York : Oxford University Press Inc., 2009

Chicago Format

37436;37437. Costumer Management: Strategizing the Sales Organization. New York : Oxford University Press Inc., 2009

Australian/Harvard Format

37436;37437. 2009. Costumer Management: Strategizing the Sales Organization. Oxford University Press Inc. New York