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The Customer Service Intervention: Bottom-Line Tactics for Front-Line Managers - Martin, Carolyn A.; Tulgan; Bruce - 37401 - ebook-41902010 - Canada - 2003

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APA Format

37418;37419;37420. (2003). The Customer Service Intervention: Bottom-Line Tactics for Front-Line Managers. Canada : HRD Press, Inc.

MLA Format

37418;37419;37420. The Customer Service Intervention: Bottom-Line Tactics for Front-Line Managers. Canada : HRD Press, Inc., 2003

Chicago Format

37418;37419;37420. The Customer Service Intervention: Bottom-Line Tactics for Front-Line Managers. Canada : HRD Press, Inc., 2003

Australian/Harvard Format

37418;37419;37420. 2003. The Customer Service Intervention: Bottom-Line Tactics for Front-Line Managers. HRD Press, Inc. Canada