APA Format

36746. (2006). Improvisational negotiation : a mediator’s stories of conflict about love, money, anger—and the strategies that resolved them. San Fransisco : Jossey-Bass

MLA Format

36746. Improvisational negotiation : a mediator’s stories of conflict about love, money, anger—and the strategies that resolved them. San Fransisco : Jossey-Bass, 2006

Chicago Format

36746. Improvisational negotiation : a mediator’s stories of conflict about love, money, anger—and the strategies that resolved them. San Fransisco : Jossey-Bass, 2006

Australian/Harvard Format

36746. 2006. Improvisational negotiation : a mediator’s stories of conflict about love, money, anger—and the strategies that resolved them. Jossey-Bass San Fransisco