APA Format
1970. (2006). Demonstrating results : using outcome measurement in your library. Chicago : American Library Association
MLA Format
1970. Demonstrating results : using outcome measurement in your library. Chicago : American Library Association, 2006
Chicago Format
1970. Demonstrating results : using outcome measurement in your library. Chicago : American Library Association, 2006
Australian/Harvard Format
1970. 2006. Demonstrating results : using outcome measurement in your library. American Library Association Chicago