APA Format
30284. (c2002). The heart of change : real-life stories of how people change their organizations. Boston : Harvard Business School Press
MLA Format
30284. The heart of change : real-life stories of how people change their organizations. Boston : Harvard Business School Press, c2002
Chicago Format
30284. The heart of change : real-life stories of how people change their organizations. Boston : Harvard Business School Press, c2002
Australian/Harvard Format
30284. c2002. The heart of change : real-life stories of how people change their organizations. Harvard Business School Press Boston