APA Format

30186. (2003). Delivering knock your socks off service. New York : AMACOM

MLA Format

30186. Delivering knock your socks off service. New York : AMACOM, 2003

Chicago Format

30186. Delivering knock your socks off service. New York : AMACOM, 2003

Australian/Harvard Format

30186. 2003. Delivering knock your socks off service. AMACOM New York