APA Format

1442. (2003). The art of client service. Chicago : Dearborn Trade Publishing

MLA Format

1442. The art of client service. Chicago : Dearborn Trade Publishing, 2003

Chicago Format

1442. The art of client service. Chicago : Dearborn Trade Publishing, 2003

Australian/Harvard Format

1442. 2003. The art of client service. Dearborn Trade Publishing Chicago