APA Format
1442. (2003). The art of client service. Chicago : Dearborn Trade Publishing
MLA Format
1442. The art of client service. Chicago : Dearborn Trade Publishing, 2003
Chicago Format
1442. The art of client service. Chicago : Dearborn Trade Publishing, 2003
Australian/Harvard Format
1442. 2003. The art of client service. Dearborn Trade Publishing Chicago