APA Format
30095. (1996). The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press
MLA Format
30095. The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press, 1996
Chicago Format
30095. The balanced scorecard: translating strategy into action. Boston : Harvard Business School Press, 1996
Australian/Harvard Format
30095. 1996. The balanced scorecard: translating strategy into action. Harvard Business School Press Boston