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A Conciptual model of service quality and its implications for future research - A. Parasuraman; Valarie A. Zathamel; Leonard L. Berry - 16601 - eBook-4182010 - America - 2009

Kembali ke Katalog A Conciptual model of service quality and its implications for future research

APA Format

16602;16603;16604. (2009). A Conciptual model of service quality and its implications for future research. America : Jstor

MLA Format

16602;16603;16604. A Conciptual model of service quality and its implications for future research. America : Jstor, 2009

Chicago Format

16602;16603;16604. A Conciptual model of service quality and its implications for future research. America : Jstor, 2009

Australian/Harvard Format

16602;16603;16604. 2009. A Conciptual model of service quality and its implications for future research. Jstor America