APA Format

16456;16457. (1996). Answering questions methodology for determining cognitive and communicative processes in survey research. San Francisco : Jossey-Bass Publishers

MLA Format

16456;16457. Answering questions methodology for determining cognitive and communicative processes in survey research. San Francisco : Jossey-Bass Publishers, 1996

Chicago Format

16456;16457. Answering questions methodology for determining cognitive and communicative processes in survey research. San Francisco : Jossey-Bass Publishers, 1996

Australian/Harvard Format

16456;16457. 1996. Answering questions methodology for determining cognitive and communicative processes in survey research. Jossey-Bass Publishers San Francisco