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Ditemukan 854 dokumen yang sesuai dengan query 9284 ::  Simpan CSV
cover
Penelope; Cristopher
Handbook of CRM: achieving excellence in customer management
eBook-6322010
London : Elsevier, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Anderson, Kristin
Customer relationship management
eBIS-09070273
New York : McGraw-Hill, c2002
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Jodie Dalgleish
Customer-effective web sites
eBook-6302010
America : Pearshon PTR, 2000
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Kelly Tian; Bill Keep
Customer fraud and business responses: let the marketer beware
eBook-6292010
London : Quorum Books, 2002
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Rick Tate; Josh Stroup
The Service pro: creating better, faster and different customer experiences
eBook-6342010
Canada : HRD Press, 2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Bill Stinnett
Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy
eBook-6352010
New York : McGraw-Hill, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Shuman, Jeffrey C.
Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business
eBIS-08070007
[s.l] : Dearborn Trade Publishing, 2002
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Freemantle, David
What customers like about you : adding emotional value for service excellence and competitive advantage
ebook-41942010
London : Nicholas Brealey Publishing Limited, 1999
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Snow, Dennis; Yanovitch, Teri
Unleashing Excellence: the complete guide to ultimate customer service
ebook-41932010
Canada : John Wiley and Son, 2010
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
cover
Kristian Anderson; Carol Kerr
Customer relationship management
eBook-6382010
New York : McGraw-Hill, 2002
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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