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Ditemukan 9889 dokumen yang sesuai dengan query 39151 ::  Simpan CSV
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Iskandar Wahidiyat
Pelatihan "Quality Assurance" bagi para calon assessor di Universitas Newcastle Upon Tyre Inggris
Jakarta : Depdiknas RI, 2001
Artikel Umum   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Rohani Sianipar
Personal quality petugas polisi lalu lintas di jaman moderat
Jakarta : PTIK, 1974
Skripsi STIK-PTIK   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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A. Parasuraman; Valarie A. Zathamel; Leonard L. Berry
A Conciptual model of service quality and its implications for future research
eBook-4182010
America : Jstor, 2009
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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A. Parasuraman; Valarie A. Zeithaml; Leonard L. Berry
A Conceptual Model of Service Quality and Its Implications for Future Research
ebook-4400-2010
[Place of publication not identified] : American Marketing Association, 1985
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Transportation Research Board
A Handbook for Measuring Customer Satisfaction and Service Quality
ebook-4401-2010
[Place of publication not identified] : NATIONAL ACADEMY PRESS, 1999
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Vilho Raisanen
Implementing Service Quality In IP Networks
ebook-4402-2010
[Place of publication not identified] : John Wiley and Son, 2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Michael E. Milakovich
Improving service quality in the global economy, achieving high performance in public and private sectors
ebook-4403-2010
[Place of publication not identified] : CRC Press, 2005
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Bill Hollins; Sadie Shinkins
Managing Service Operations, Design and Implementation
ebook-4404-2010
[Place of publication not identified] : SAGE Publications Ltd, 2006
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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Steve Tax
Managing Service Quality
ebook-4405-2010
[Place of publication not identified] : Emerald Journals, 2003
eBooks   Perpustakaan Sekolah Tinggi Ilmu Kepolisian (STIK)
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