APA Format
Niven, Paul R.; . (2003). Balanced scorecard step-by-step for government and not-for-profit agencies / . New Jersey : John Wiley and Sons
MLA Format
Niven, Paul R.; . Balanced scorecard step-by-step for government and not-for-profit agencies / . New Jersey : John Wiley and Sons, 2003
Chicago Format
Niven, Paul R.; . Balanced scorecard step-by-step for government and not-for-profit agencies / . New Jersey : John Wiley and Sons, 2003
Australian/Harvard Format
Niven, Paul R.; . 2003. Balanced scorecard step-by-step for government and not-for-profit agencies / . John Wiley and Sons New Jersey