APA Format
Coffman, Steve;
. (2003). Going Live : starting and running a virtual reference service
/ Steve Coffman
. Chicago : American Library Association
MLA Format
Coffman, Steve;
. Going Live : starting and running a virtual reference service
/ Steve Coffman
. Chicago : American Library Association, 2003
Chicago Format
Coffman, Steve;
. Going Live : starting and running a virtual reference service
/ Steve Coffman
. Chicago : American Library Association, 2003
Australian/Harvard Format
Coffman, Steve;
. 2003. Going Live : starting and running a virtual reference service
/ Steve Coffman
. American Library Association Chicago