APA Format
Press, Irwin;
. (2002). Patient satisfaction: defining, measuring, and improving the experience of care
/ Irwin Press
. Chicago : Health Administration Press
MLA Format
Press, Irwin;
. Patient satisfaction: defining, measuring, and improving the experience of care
/ Irwin Press
. Chicago : Health Administration Press, 2002
Chicago Format
Press, Irwin;
. Patient satisfaction: defining, measuring, and improving the experience of care
/ Irwin Press
. Chicago : Health Administration Press, 2002
Australian/Harvard Format
Press, Irwin;
. 2002. Patient satisfaction: defining, measuring, and improving the experience of care
/ Irwin Press
. Health Administration Press Chicago