APA Format
Kaplan, Robert S.;
Norton, David P.
. (1996). The balanced scorecard: translating strategy into action
/ Robert S. Kaplan, David P. Norton
. Boston : Harvard Business School Press
MLA Format
Kaplan, Robert S.;
Norton, David P.
. The balanced scorecard: translating strategy into action
/ Robert S. Kaplan, David P. Norton
. Boston : Harvard Business School Press, 1996
Chicago Format
Kaplan, Robert S.;
Norton, David P.
. The balanced scorecard: translating strategy into action
/ Robert S. Kaplan, David P. Norton
. Boston : Harvard Business School Press, 1996
Australian/Harvard Format
Kaplan, Robert S.;
Norton, David P.
. 1996. The balanced scorecard: translating strategy into action
/ Robert S. Kaplan, David P. Norton
. Harvard Business School Press Boston