APA Format
Anderson, Kristin , Kerr, Carol;
. (2002). Customer relationships management
/
. New York, NY : McGraw-Hill
MLA Format
Anderson, Kristin , Kerr, Carol;
. Customer relationships management
/
. New York, NY : McGraw-Hill, 2002
Chicago Format
Anderson, Kristin , Kerr, Carol;
. Customer relationships management
/
. New York, NY : McGraw-Hill, 2002
Australian/Harvard Format
Anderson, Kristin , Kerr, Carol;
. 2002. Customer relationships management
/
. McGraw-Hill New York, NY